Terms and Conditions

1. Introduction

This website (www.wondersandtales.com) is operated by [Vital Business Solutions] ("we," "our," or "us") (Company Number: 0793635390). These terms and conditions ("Terms") govern your use of our Site and your purchase of our products. By placing an order through our Site, you accept these Terms and agree to comply with them.

2. Use of the Site

By using this Site, you confirm that you are at least 18 years old and legally capable of entering binding contracts. You agree not to:

Violate anyone's privacy or legal rights:
Harass, threaten, or harm others;
Engage in unlawful activities;
Disrupt or interfere with Site usage for other users:
Tamper with or introduce malicious elements to the Site:
Collect data through automated means
Assist a third party in any of the above actions.

3. Accounts

You may create an account on our Site to facilitate purchases. You are responsible for keeping your account information confidential and are accountable for any actions taken under your account.

4. Orders

By placing an order, you agree to purchase the products listed on the Site at the stated prices, including any aciditional charges for taxes and shipping. We reserve the right to accept or reject orders at our discretion and will notify you promptly if your order is rejected.

After placing an order, you have a go-minute window to make any changes or cancel it. Please check all order details carefully before confirming your purchase.

5. Pricing and Payment

All prices are listed in CUR, including applicable taxes, and payment is required upfront. Payment methods accepted are as listed on the Site, and third-party payment processing terms may apply.

6. Delivery, Title, and Risk

Products will be shipped to the delivery address provided at checkout. Delivery estimates provided on the Site are approximations, not guarantees. Title transfers to you upon full payment, while risk transfers upon delivery to your specified address.

7. Returns

Our products are custom-made and personalized, created specifically for each individual customer. Under CU Consumer Rights Directive 2011/83/CU, Article 16(c), custom-made or personalized goods are exempt from the right of return. Therefore, we cannot accept returns, as each product is uniquely crafted for the customer

However, if the item is defective or differs significantly from the order specifications, please contact us at info@wondersandtales.com to discuss possible remedies. We may, at our discretion, offer a replacement or repair if an item fails to meet the agreed specifications.

8. EU Consumer Law Rights

Nothing in these Terms is intended to exclude or restrict your rights under EU consumer protection laws. In the event of product issues covered by these rights, we will provide a suitable remedy as required by applicable law. Any returns of defective items must be arranged by contacting us in advance, and the customer may be required to bear the shipping costs if the return is not due to a manufacturing defect.

9. Limitations of Liability

To the fullest extent permitted by law
Neither Party will be liable for indirect or consequential losses:
Liability is proportionate to each Party's contribution to the issue;
Our total liability is limited to the amount paid for the relevant product.
All Site content is for informational purposes and is not tailored to individual needs.

10. Intellectual Property

All intellectual property on the Site is owned by or licensed to us. You may use this content solely for personal, non-commercial purposes. Unauthorized commercial use of our intellectual property is prohibited without prior written consent

11. User Content

By posting content on the Site, you grant us a worldwide, non-exclusive, royalty-free license to use and distribute your content as needed. You are responsible for ensuring that your content does not infringe on

third-party rights.

12. General Provisions

Disputes: Before pursuing legal action, Parties agree to attempt resolution through negotiation or mediation.
Notices: Written notices should be directed to [Company Contact Detailsl.
Force Majeure: Neither Party is liable for delays or failures due to uncontrollable events.
Feedback and Complaints: Contact us at Your Contact Emaill for any feedback or concerns
Assignment: Rights and obligations under these Terms cannot be transferred without our consent.
Amendments: We may update these Terms on our Site, and the version in effect at order placement will apply.
Governing Law: These Terms are governed by the laws of [Countryl, with exclusive jurisdiction granted to [Country's] courts.

13. Definitions

Consequential Loss: Indirect losses not directly resulting from breach or non-compliance.
Force Majeure Event: Unforeseeable circumstances that prevent a party from fulfilling its obligations.
Liability: Legal responsibility for damages, losses, or expenses as a result of a breach.

What customers love about Wonders & Dreams

A unique product with a unique experience. Unlike any others.

AI-Generated Characters
No generic templates, fully customized.
Premium Quality
Big, durable, and vibrant books your child will cherish.
Fast Shipping & Free Gifts
Enjoy quick delivery, free digital versions, and beautifully packaged gifts.